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Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk 14
Asterisk Admin GUI v2.11
Asterisk Admin GUI v12
Asterisk Admin GUI v13
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream DP750/720
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP1760
Grandstream GXP1782
Grandstream GXP2110
Grandstream GXP2130
Grandstream GXP2140
Grandstream GXP2160
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream Wave
Htek UC803
Htek UC860
Htek UC924
Htek UC926
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
Linphone Desktop
Linphone Mobile
Linphone Mobile (v.3.2.3)
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
Unidata ICW1000G
Uniden EXP1240
UTStarcom F3000
Vodia PBX
VTech VCS754
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink T41S
Yealink T42G
Yealink T42S
Yealink T46G
Yealink T46S
Yealink T48S
Yealink W52P
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
SJphone

GENERAL INFORMATION
SJ Labs SJphone can be used to place and receive calls from your computer. As of this writing, SJphone is available for Mac OS X, Windows 2000/XP, Linux, and Pocket PC 2003. The free version of SJphone does not include the G.729 codec which allows low bandwidth calls when using a dial-up modem. We recommend that you use a headset in order to achieve good quality calls.

NOTE: If you are using an internet connection with less than 80kbps upload/download speed; the free version of SJphone will not work well if at all for you because it does not include the G.729 codec. We do not recommend using the free version of SJphone on dial-up modem connections.

See below for information on where to download SJphone and how to configure it.

The SJphone product page can be found here.
The SJphone software can be downloaded here.
The SJphone manual can be found here.


INSTALLING AND CONFIGURING SJphone
The instructions and screen shots provided below are based on SJphone version 1.60 build 289a, if you are using a different version there may be differences in the interface or names of the fields.

We recommend that you read each step through in its entirety before performing the action indicated in the step.

STEP 1

Download SJphone from here, and install it.

STEP 2

After installation SJphone should open and ask you to complete the Audio Wizard setup for your speakers and microphone, follow its instructions.

STEP 3

After finishing the Audio wizard setup, click on the options button shown with a red circle around it below.



STEP 4

Fill in your name, email, and location, and then click on the "Profiles" tab as shown below.



STEP 5

Click the "New..." button within the Profile tab.



STEP 6

Within the "Create New Profile" window fill in "Callcentric" for the Profile name, and make sure "Calls through SIP Proxy" is selected under Profile Type, and then click the OK button.



STEP 7

You will now see a screen like below, on it please click the "Initialization" tab.



STEP 8

Within the Initialization tab please verify the checkboxes are checked as shown below, and then click the "SIP Proxy" tab.



STEP 9

Fill the settings within the SIP Proxy tab exactly as shown below, and then click the "OK" button.



STEP 10

You should now be taken to a window that looks like the one below. Fill in the fields as explained below, and then click the "OK" button.

FieldData
Account:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Password:Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.




STEP 11

You will now be back at the "Profiles" window as shown below, click "Ok"



STEP 12

You should now see within the main window "SIP: registered as" which indicates that you are registered with Callcentric. If you do not see "SIP: registered as" please verify that your internet connection is working on the computer, and re-verify all the steps listed above.

Click on the options button shown with a red circle around it below.



STEP 13

Click on the "Audio" tab as shown below.



STEP 14

Once in the Audio tab, click the "Compression Settings..." button



STEP 15

We recommend you setup the Codec preferences within the Compression Settings window as shown in the picture below and then click the "OK" button. For more information about Codec setup, you may also visit the FAQ on codec's here.



STEP 16

Now click the "Advanced Settings..." button within the Options window:



STEP 17

We recommend you setup the Advanced Audio Settings as shown in the picture below, when you are done click the "OK" button:



STEP 18

Once back at the Options window, click the "OK" button:



STEP 19

That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).