Supported devices
ATA Adaptors
IP Phones
Cordless IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CX Version 16
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk 14
Asterisk 17 CHAN_SIP (Vanilla)
Asterisk 17 PJSIP (Vanilla)
Asterisk Admin GUI v2.11
Asterisk Admin GUI v12
Asterisk Admin GUI v13
Asterisk Admin GUI v15
Bria Solo
Bria Desktop
Bria Mobile
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream DP750/720
Grandstream DP752/730/722
Grandstream GAC2500
Grandstream GRP2612
Grandstream GRP2613
Grandstream GRP2614
Grandstream GRP2615
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP1630
Grandstream GXP1760
Grandstream GXP1782
Grandstream GXP2110
Grandstream GXP2130
Grandstream GXP2140
Grandstream GXP2160
Grandstream GXP2170
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream GXV3370
Grandstream GXV3380
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream HandyTone HT802
Grandstream HandyTone HT814
Grandstream HandyTone HT818
Grandstream UCM6102
Grandstream UCM6204
Grandstream Wave Lite
Grandstream WP820
Htek UC803
Htek UC860
Htek UC924
Htek UC926
Innomedia SIP MTA-6328
Innomedia BuddyTalk 110
Jitsi
Linksys PAP2
Linksys SPA3102
Linphone Desktop (v4.1.1)
Linphone Desktop (v3.4.3)
Linphone Mobile
Linphone Mobile (v.3.2.3)
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom D717
snom D735
snom D785
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
Unidata ICW1000G
Uniden EXP1240
UTStarcom F3000
VitalPBX
Vodia PBX (v5)
Vodia PBX (v64.0)
VTech VCS754
VTech VDP650
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink T41S
Yealink T42G
Yealink T42S
Yealink T46G
Yealink T46S
Yealink T48S
Yealink W52P
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer 5
ZoIPer Mobile
Zoom 5801
Zycoo CooVox U20
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
Generic / Other Device

GENERAL INFORMATION
If you have experience configuring SIP soft/hard phones (user agents) and have a device that is not specifically listed, you can use the settings below to help you configure your device.

If your user agent is already listed on the Support page, we recommend you follow the settings for your specific user agent.

If you are using an IP PBX with Callcentric:
Please note that Callcentric is not responsible for preventing unwanted physical or remote access your IP PBX. If your IP PBX is compromised then you will be responsible for any damage caused.
Please be sure to read this guide regarding securing your IP PBX solution.

CONFIGURING GENERIC / OTHER DEVICE
The following settings are needed to register your SIP user agent and to place calls. Multiple common names are listed for each setting. Some user agents may not have all of the options listed below.

Verbatim values are shown in BOLD. Comments are shown in ITALICS

SettingValue

SIP Registration Settings:
SIP Server / SIP Proxysip.callcentric.net
Domain / Realmsip.callcentric.net
Outbound Proxysip.callcentric.net
Use Outbound Proxy / Force Outbound ProxyYES or ON
SIP User ID / UsernameThis is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Authenticate ID / Authorization UserThis is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Phone NumberThis is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Authenticate Password / SIP Password / PasswordEnter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
Register / SIP RegistrationYES or ON
DNS SRVYES or ON
USER ID is phone numberYES or ON
Register Expiration / Reregister30 minutes, or 1800 seconds
Name / Display NameEnter your name

Codec Settings:
Silence SuppressionNO or OFF
G.723 Rate6.3 kbps
Codec OrdersPlace codec's that are available in the following order (from 1 highest priority, to 12 lowest priority):
1. G.729
2. G.723 6.3k
3. GSM
4. iLBC
5. Speex 8k
6. G.728
7. G.726
8. Speex 16k
9. Speex 32k
10. G.722
11. G.711 mu-law
12. G.711 A-law

Other Settings:
STUN ServerNO or OFF
Subscribe for Message Waiting Indicator (MWI)NO or OFF
Send DTMFRTP (RFC 2833)
DTMF Payload Type101
Network Time Server (NTP) - Primarytime.nist.gov
Network Time Server (NTP) - Secondarytime-a.nist.gov

PLACING A TEST CALL
You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).