| GENERAL INFORMATION |
 |
 The Grandstream GXP1620/GXP1625 IP phones are geared specifically for small to mid-sized businesses. Cost effective and feature rich, these phones offer support for multiple SIP Accounts/Call Appearances, HD Audio, Conference Calling, PoE (Power Over Ethernet), and more...
|
|
| RESOURCES |
|
Websites:
Grandstream Homepage
Grandstream GXP1620 product page
Help / Support:
Grandstream GXP1620 resource page
Grandstream GXP1620 product manual
|
|
| Configuring the GXP1620/GXP1625 |
|
The setup guide below is based the GXP1625, running on firmware revision 1.0.1.10; if you are running a different software version or are using the GXP1620 some menus/settings may be slightly different. These instructions are also based on using the GXP1625 in its factory default configuration, which obtains a dynamic IP address automatically from your router using DHCP. For information on configuring your GXP1625 with a static IP address, please refer to the GXP1625 user manual.
In this guide we will go through configuring the GXP1625 in order to register to the Callcentric servers so that you will be able to place and receive calls using your Callcentric account. Before proceeding, please ensure that you have properly added the device to your network by connecting it to your router or gateway.
We recommend that you read each step through in its entirety before performing the action(s) indicated within the step.
Note: Although this device supports many advanced features/options; this guide will only detail the specific settings which are required to establish basic connectivity between your GXP1625 and our service. If you need additional assistance with any specific issue please let us know.
|
 | |
| STEP 1 |
Logging into your device |
|
Log into the GXP1625's administrative interface by using the supplied default username (admin) and default password (admin).
|
| STEP 2 |
Configuring your Callcentric account |
|
From the top menu bar, please select the Accounts option. After doing so, select the Accounts 1 >> General Settings option; which is located on the side menu bar.
Please use the settings detailed in the screen captures below. After your have finished entering these settings, click on the Save and Apply button to apply/save your settings:
| |
| Setting | Value |
| Account Active | Yes |
| Account Name | callcentric |
| SIP Server | sip.callcentric.net |
| Outbound Proxy | sip.callcentric.net |
| SIP User ID | This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number. |
| Authenticate ID | This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number. |
| Authenticate Password | Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension. |
| Name | You may enter any value for this option. |
| Voice Mail UserID | *123 |
Next, locate the Account 1 >> Network Settings menu option on the side menu bar. On this page, please use the settings detailed in the screen captures below. After you have finished entering these settings, click on the Save and Apply button to apply/save your settings:
| |
| Setting | Value |
| DNS Mode | SRV |
| NAT Traversal | Keep-Alive |
After completing the steps detailed above, locate the Account 1 >> SIP Settings >> Basic Settings menu option on the side menu bar. On this page, please use the settings detailed in the screen captures below. After you have finished entering these settings, click on the Save and Apply button to apply/save your settings:
| |
| Setting | Value |
| Unregister on Reboot | Instance |
| Remove OBP from route | Yes |
Next, locate the Account 1 >> Audio Settings menu option on the side menu bar. On this page, please use the settings detailed in the screen captures below. After you have finished entering these settings, click on the Save and Apply button to apply/save your settings:
| |
| Send DTMF | In audio
via RTP (RFC2833) |
| Preferred Vocoder - choice 1 | PCMU |
| Preferred Vocoder - choice 2 | G729A/B |
| Preferred Vocoder - choice 3 | PCMU |
| Preferred Vocoder - choice 4 | PCMU |
| Preferred Vocoder - choice 5 | PCMU |
Finally, locate the Account 1 >> Call Settings menu option on the side menu bar. On this page, please use the settings detailed in the screen captures below. After you have finished entering these settings, click on the Save and Apply button to apply/save your settings:
| |
| Dial Plan | {[x*]+} |
| Enable Call Features | No |
|
| STEP 3 |
Checking Registration Status |
|
To ensure that your GXP1625 has successfully registered to our service click on the Status option on the top menu bar. Locate the Account Status section; you should see that the Account you just configured is now Registered.
|
| STEP 4 |
That's it! You can now make a phone call. |
|
You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you
can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide
(you may also use 00 instead of 011).
To test inbound calls from Callcentric to your GXP1450 installation, follow the directions listed in this FAQ.
|
|
|
