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| STEP 1 |
Accessing the configuration menu |
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Please open the Ekiga application. Once the application has launched you should see a screen similar to the one below.
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| STEP 2 |
Adding an account |
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From menu bar click on Edit and click on Accounts. The following screen should appear.
Click the Add button in the Accounts window. This should bring up the Edit the Account Information window. Please use the following information, which should match the screenshot below:
| Account Name: | callcentric |
| Protocol: | SIP |
| Registrar: | sip.callcentric.net |
| User: | This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number. |
| Password: | Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension. |
| Authentication Login: | This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number. |
| Registration Timeout: | 3600 |
Click on OK to save your settings, you will be taken back to the Accounts screen.
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| STEP 3 |
Activating your Callcentric account |
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In the Accounts window select the checkbox for the account you just created. This should register your softphone to your account, as shown in the screenshot below:
Now click on the Close button to go back to the main interface.
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| STEP 4 |
Configuring extra settings |
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In this step we will configure the outbound proxy, DTMF and codec settings. From menu bar, click on Edit and select Preferences. From there, please navigate to Protocols and click on SIP Settings.
As indicated on the screenshot below, please set the following values:
| Outbound Proxy: | sip.callcentric.net |
| Send DTMF as: | RFC2833 |
Next navigate to the Codecs section followed by Audio Codecs. From there as shown on the screenshot below, please disable (uncheck) all codecs except for PCMU:
Click on Close to go back to the main interface.
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| STEP 5 |
That's it! You can now make a phone call. |
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You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you
can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide
(you may also use 00 instead of 011).
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