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| Step 1 |
Launching CSipSimple |
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Open CSipSimple by clicking on the softphone's icon on your mobile device interface:
If this is the first time opening the softphone please follow the instructions below otherwise move to Step 2
You will see various options inquiring as to the level of access you wish the application to have. For most users using SIP the default options should be fine however you may customize them according to your needs. Once you are done click the save button.
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| Step 2 |
Configuring your Callcentric account |
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If you are installing the softphone for the first time you will be taken to the Accounts screen. Otherwise you will be at the dialer and will need to activate the menu and then click on Accounts. Click on the Add account button to begin adding your Callcentric account.
Callcentric is already included in account wizard so simply scroll down and select the menu entry for Callcentric to begin configuration.
You will be prompted to enter your username and password. The information below is all that would be needed, since the built in profile contains all necessary server options.
Account Name: Callcentric
SIP Phone Number: This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.
For example: 17770001234101 would register to extension 101 on account 17770001234.
You cannot register to your account using only the extension number.
Password: Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
Once you have completed the above make sure to save your settings. You will now see that your Callcentric account is registered. If it is not registered please make sure you are properly connected to either WiFi or your wireless carrier and make sure that you have used the correct username and password.
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| Step 3 |
Configuring extra settings |
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DO NOT follow this step if you are not experiencing any problems.
For most users this step will not be required. If you are however concerned about codecs CSipSimple allows you to configure your choice of codecs easily. To do this activate the menu and choose settings. Select the Codecs option. You may order your codecs according to your preferences by dragging them and may deactivate codecs by using a long press on the item. For calls to PSTN numbers we only support PCMU, PCMA and G729. So for example you may use the following codec order for both Wideband and Narrowband:
There are some other configuration options which may be useful but are not necessary. Some which may be considered if you are experiencing problems are:
Enable Network - Resolve DNS SRV
Enable Network - ICE
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| Step 4 |
That's it! You can now make a phone call. |
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You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you
can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide
(you may also use 00 instead of 011).
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