Supported devices
ATA Adaptors
IP Phones
Cordless IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CX Version 16
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk 14
Asterisk 17 CHAN_SIP (Vanilla)
Asterisk 17 PJSIP (Vanilla)
Asterisk Admin GUI v2.11
Asterisk Admin GUI v12
Asterisk Admin GUI v13
Asterisk Admin GUI v15
Bria Solo
Bria Desktop
Bria Mobile
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
D-Link DVG-1402S
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream DP750/720
Grandstream DP752/730/722
Grandstream GAC2500
Grandstream GRP2612
Grandstream GRP2613
Grandstream GRP2614
Grandstream GRP2615
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP1630
Grandstream GXP1760
Grandstream GXP1782
Grandstream GXP2110
Grandstream GXP2130
Grandstream GXP2140
Grandstream GXP2160
Grandstream GXP2170
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream GXV3370
Grandstream GXV3380
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream HandyTone HT802
Grandstream HandyTone HT814
Grandstream HandyTone HT818
Grandstream UCM6102
Grandstream UCM6204
Grandstream Wave Lite
Grandstream WP820
Htek UC803
Htek UC860
Htek UC924
Htek UC926
Innomedia SIP MTA-6328
Innomedia BuddyTalk 110
Linksys PAP2
Linksys SPA3102
Linphone Desktop (v4.1.1)
Linphone Desktop (v3.4.3)
Linphone Mobile
Linphone Mobile (v.3.2.3)
NCH Express Talk
Nokia E90
pbxnsip Version 3
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom D717
snom D735
snom D785
snom M9
snom ONE
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Windows Messenger
Unidata ICW1000G
Uniden EXP1240
UTStarcom F3000
Vodia PBX (v5)
Vodia PBX (v64.0)
VTech VCS754
VTech VDP650
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink T41S
Yealink T42G
Yealink T42S
Yealink T46G
Yealink T46S
Yealink T48S
Yealink W52P
Yeastar MyPBX U100
ZoIPer 3.2
ZoIPer 5
ZoIPer Mobile
Zoom 5801
Zycoo CooVox U20
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk

CsipSimple is a SIP softphone for the Android platform which provides a stable usable interface for making calls with your Callcentric account. This guide is based on version 0.02-02 r944 of the CsipSimple application. This guide will assist you through the simple configuration of a Callcentric account for use. For further information on how to integrate the softphone into your Android device please view the built in FAQ in the application.

Android market page

Help / Support: developer page

Configuring CSipSimple
NOTE: Please be aware that:

  • If used over 3G/4G/EDGE then depending on carrier and service plan used, you may be billed for your data usage.

Configuring CSipSimple for use with Callcentric is pretty straightforward and can be completed in a relatively short time.

We recommend that you read each step through in its entirety before performing the action indicated in the step.
Step 1 Launching CSipSimple
Open CSipSimple by clicking on the softphone's icon on your mobile device interface:

If this is the first time opening the softphone please follow the instructions below otherwise move to Step 2

You will see various options inquiring as to the level of access you wish the application to have. For most users using SIP the default options should be fine however you may customize them according to your needs. Once you are done click the save button.

Step 2 Configuring your Callcentric account
If you are installing the softphone for the first time you will be taken to the Accounts screen. Otherwise you will be at the dialer and will need to activate the menu and then click on Accounts. Click on the Add account button to begin adding your Callcentric account.

Callcentric is already included in account wizard so simply scroll down and select the menu entry for Callcentric to begin configuration.

You will be prompted to enter your username and password. The information below is all that would be needed, since the built in profile contains all necessary server options.

Account Name: Callcentric

SIP Phone Number: This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.

Password: Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.

Once you have completed the above make sure to save your settings. You will now see that your Callcentric account is registered. If it is not registered please make sure you are properly connected to either WiFi or your wireless carrier and make sure that you have used the correct username and password.

Step 3 Configuring extra settings
DO NOT follow this step if you are not experiencing any problems.

For most users this step will not be required. If you are however concerned about codecs CSipSimple allows you to configure your choice of codecs easily. To do this activate the menu and choose settings. Select the Codecs option. You may order your codecs according to your preferences by dragging them and may deactivate codecs by using a long press on the item. For calls to PSTN numbers we only support PCMU, PCMA and G729. So for example you may use the following codec order for both Wideband and Narrowband:

There are some other configuration options which may be useful but are not necessary. Some which may be considered if you are experiencing problems are:

Enable Network - Resolve DNS SRV Enable Network - ICE

Step 4 That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).