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Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CX Version 16
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk 14
Asterisk Admin GUI v2.11
Asterisk Admin GUI v12
Asterisk Admin GUI v13
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream DP750/720
Grandstream GAC2500
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP1630
Grandstream GXP1760
Grandstream GXP1782
Grandstream GXP2110
Grandstream GXP2130
Grandstream GXP2140
Grandstream GXP2160
Grandstream GXP2170
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream GXV3370
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream HandyTone HT802
Grandstream HandyTone HT814
Grandstream HandyTone HT818
Grandstream UCM6102
Grandstream UCM6204
Grandstream Wave
Grandstream WP820
Htek UC803
Htek UC860
Htek UC924
Htek UC926
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
Linphone Desktop
Linphone Mobile
Linphone Mobile (v.3.2.3)
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
Unidata ICW1000G
Uniden EXP1240
UTStarcom F3000
Vodia PBX
VTech VCS754
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink T41S
Yealink T42G
Yealink T42S
Yealink T46G
Yealink T46S
Yealink T48S
Yealink W52P
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer 5
ZoIPer Mobile
Zoom 5801
Zycoo CooVox U20
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
X-Lite / X-Pro / eyeBeam

COUNTERPATH X-LITE 4.0 GENERAL INFORMATION
The X-Lite product page can be found here.
The X-Lite software can be downloaded here.

The CounterPath support forum can be found here.

The setup information below is based on X-Lite version 4.0 (Build 58833). This version has a noticeable interface change from previous versions. Users comfortable with configuring accounts in previous versions of X-Lite should not have any problems configuring this version.


CONFIGURING X-LITE 4.0 for Callcentric
After downloading and installing X-Lite, follow the directions below to configure your Callcentric settings. The configuration is the same for X-Lite on Windows and Mac OS X.

We recommend that you read each step through in its entirety before performing the action indicated in the step.

STEP 1

If you haven't as of yet, please install X-Lite. Once you have X-Lite installed please run the application.

STEP 2A

If you have just installed X-Lite you will see a screen similar to the one below:



If you see this window click on the Account Settings link. Otherwise go to step 2B.
STEP 2B

If you already had X-Lite installed then please access the account configuration menu.

  • For OSX you can click on the X-Lite 4 menu at the top left of the screen. Then click on Preferences and Accounts to view the currently configured account. You can then double click the current account to enter the account configuration dialog.
  • For windows please click on the Softphone menu at the top left of the application. Then click on Account Settings to enter the account configuration dialog.


STEP 3

After you have accessed the account configuration interface you will see a window with tabs across the top, and fields to be filled in. Follow the directions below for how to fill the fields within each tab.

Within the Account tab fill in the fields as explained below:

FieldSetting
Display Name:Enter your name in this field
Username:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Password:Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
Authorization name:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Domain:Enter callcentric.com in this field


In addition the Register with domain and receive calls option should be checked and the Domain radio button selected.

The dialing plan should be left as its default which is: #1\a\a.T;match=1;prestrip=2;

Below is an example:





Once done please click on the Topology tab.

STEP 4

Within the Topology tab make sure that the settings are configured as shown in the picture below:





Once setup as above please click the Advanced tab.

STEP 5

Within the Advanced tab make sure that the settings are configured as shown in the picture below:





Once setup as above click the OK button.

STEP 6

You will now be back at the SIP accounts screen. Close this screen so that you may return to X-Lite's main interface. The X-Lite software will now attempt to register (login) to our servers. You should see this happen in a few seconds and if successful you will see a screen like this:





If you receive an error message, please verify that your internet connection is working on the computer, and re-verify the settings.

STEP 7

That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).