Welcome.
My account  Sign Up
0
Username: Password:
Forgot your Username or Password?
Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk 14
Asterisk Admin GUI v2.11
Asterisk Admin GUI v12
Asterisk Admin GUI v13
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream DP750/720
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP1760
Grandstream GXP1782
Grandstream GXP2110
Grandstream GXP2130
Grandstream GXP2140
Grandstream GXP2160
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream Wave
Htek UC803
Htek UC860
Htek UC924
Htek UC926
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
Linphone Desktop
Linphone Mobile
Linphone Mobile (v.3.2.3)
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
Unidata ICW1000G
Uniden EXP1240
UTStarcom F3000
Vodia PBX
VTech VCS754
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink T41S
Yealink T42G
Yealink T42S
Yealink T46G
Yealink T46S
Yealink T48S
Yealink W52P
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
Bria Desktop

GENERAL INFORMATION
Counterpath products several VoIP related products for both consumer and business usage. Clients may enjoy the simplicity and use of the X-Lite softphone. For those requiring more features for use in a business environment the Bria softphone may be an option. The Bria softphone is available for both desktop (Windows, OSX and Linux) and mobile platforms (Android and iPhone/iPad) as of this time. Note that this is a paid product and pricing can be found on the Counterpath website.

This guide is based on Bria 3 version 3.2.2 build 63091 for Mac OSX. Similar versions should look the same.


RESOURCES
Websites:
Bria product page

Help / Support:
Counterpath support page


Configuring the Bria softphone
You will need a licensed version of Bria. If your version is not licensed then you will not be able to follow this guide. We recommend that you read each step through in its entirety before performing the action indicated in the step.
Step 1 Launching Bria
Launch Bria using the shortcut either on your desktop, your start/applications menu, or your applications folder.

* If this is your first time launching Bria please choose the No login required option and enter your license.

You should now be taken to the Bria softphone's main window:



We will now need to access the account configuration menu.

  • For OSX you can click on the Bria menu at the top left of the screen. Then click on Preferences and Accounts to gain access to the accounts window.
  • For windows please click on the Softphone menu at the top left of the application. Then click on Account Settings to enter the account configuration dialog.


Step 2 Configuring your Callcentric account
After you have accessed the account configuration interface you will see a window with tabs across the top. Click on the plus button at the bottom of the Accounts tab to add a New SIP account. Please use the information below to configure your Callcentric account.

Within the Account tab fill in the fields as explained below:

Account
Account name:Callcentric or your desired name

User Details
User ID: This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Domain:callcentric.com
Password:Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
Display Name:Blank or your name
Authorization name:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.

Domain Proxy
Register with domain and receive calls:Checked
Send outbound via:Select Domain


The dialing plan should be left as its default which is:
#1\a\a.T;match=1;prestrip=2;

Your configuration should look similar to the one shown in the picture below:



Step 3 Configuring extra settings
Here we will configure options related to your network. For users who wish to use video this may be possible however both calling ends MUST support the same codec. In other words please make sure that at least H263 is enabled in your video codecs configuration.

Please make sure that the following options are configured:

Under Topology:

Firewall traversal method: None (use my local IP address)



Under Advanced:

Register Settings
Register every:3600 seconds
Minimum time:20 seconds
Maximum time:1800 seconds


Advanced Options
Send SIP keep-alives:Checked
Use rport:Checked




Click OK to save your settings and go back to the main phone screen. You should now be registered to your Callcentric account and should show as being Available:



Step 4 That's it! You can now make a phone call.


You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).