Our Spam Call Filter is a powerful tool designed to help you reduce/eliminate the amount of unwanted Telemarketer/Robocalls you receive. Here's how it works...
Every inbound number that you receive a call from is assigned a Spam Probability Rating which is based on information provided in real-time by TrueCNAM. The Spam Probability Rating will provide you with insight into the likelihood that a caller is a Robocaller/Telemarketer.
Our Spam Call Filter will allow you to define how calls with a specific Spam Probability Rating are handled. For example, to reduce the possibility of telemarketers/robocallers reaching your phone; you can route calls from numbers that have a "High" Spam Probability Rating to a destination such as Voicemail or a busy signal.
**Callcentric Tip: Unfortunately we cannot guarantee that every caller, who is calling from a number that has a Medium/High Spam Probability Rating, is a Telemarketer/Robocaller.
When you begin using this feature, we recommend that you configure your Spam Filter Call Treatment to route calls (with a Medium/High Spam Probability Rating) to our Voicemail or Telemarketer Block Features rather than outright blocking them (busy signal, error message, etc). Doing so will allow you to attain a better understanding of how specific incoming numbers are rated while still providing an opportunity for trusted/legitimate callers to reach you.