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Basic Features
My Callcentric Portal new updates
4-Way calling
911
Anonymous call rejection
Bring your own device (BYOD)
Call forwarding
Call hunting
Call return
Call treatments
Call waiting
Call waiting ID with name
Callcentric Android App
Callcentric iPhone App
Calling Card
Caller ID blocking
Caller ID blocking per call
Caller ID delivery per call
Caller ID pass-through
Caller ID with name
Click 2 dial
Conference Room new
Custom Caller ID
External Caller ID
DID forwarding
Do not disturb
Fax reception new updates
Free directory assistance
iNum numbers
iNum calling
IVR (Automated Attendant) new
Last number redial
Network down forward
Security: Allowed Calling Areas
Security: IP Whitelist
Security: Maximum Call Rate new
Security: Two-Point Authentication
Simultaneous ringing
SIP Trunking
Spam Call Filter new
Speed dial 100
Sub-Accounts (Extensions)
Telemarketer Block new
Travel worldwide with your phone
Unlimited in-network calling
Unlimited SIP URI calling
Voicemail new updates
Callcentric IVR (Automated Attendant)

Personalized call handling minus the complexities of managing your own PBX! By configuring an IVR on your account, inbound callers will be connected to a Main Menu Message which will provide them with options to have their calls routed to specific destinations based on DTMF Key Prompts that they enter (i.e - "Press 1" for Sales, "Press 2" for Support, "Press 3" to ring my Cell Phone, etc...)

Simple, yet powerful; you can configure your Callcentric IVR in a matter of minutes and advanced business features including Call Queuing, Live Call Transfers, and Music on Hold are all supported in conjunction with this feature.

To help get you started we provide Professional Quality Generic Recordings that you can use regardless if you have a Free or Paid Callcentric Account. Additionally, customers with Paid Accounts have the option to upload their own custom audio files in either the ".mp3" or ".wav" formats.


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Premium Features
US/Canada phone number
- Pricing varies by product
International phone number
- Pricing varies by country
US/Canada Toll Free number
- $3.95 setup, $3.95 per month
Alternate numbers
- Pricing varies by product
Local Number Portability (LNP)
- FREE for a limited time
Toll Free Number Portability
- FREE for a limited time
Vanity Toll Free Number Search
- FREE
User Agent Support
3CX
Aastra
Acrobits
Asterisk
Cisco
CounterPath
Grandstream
Gigaset
Linksys
Obihai
Polycom
snom ONE
snom
Yealink
ZoIPer
What is a User Agent?