Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP PBX Software
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk Admin GUI
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream GXP1450
Grandstream GXP2110
Grandstream GXP2200
Grandstream GXV3140
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
LinPhone Desktop
LinPhone Mobile
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100
OBi202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
UTStarcom F3000
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink W52P
Yealink T46G
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
Grandstream HandyTone 486

GENERAL INFORMATION
Grandstream's HandyTone 486 is a reliable inexpensive telephone adapter that works with the Callcentric service when placed behind your broadband internet router. The HandyTone 486 can operate as a broadband router, and supports failover to a traditional PSTN landline during power failure and loss of Internet connectivity.

The HandyTone 486 product page can be found here.
The HandyTone 486 manual can be found here.


CONFIGURING THE HandyTone 486
These instructions are based on HandyTone software version 1.0.5.22; if you are running a different software version some menus and settings may be different. The HandyTone 486 can be used with Callcentric when it acts as a router, or when placed behind a broadband router.

We recommend that you read each step through in its entirety before performing the action indicated in the step.

STEP 1

Decide whether you plan to use the HandyTone 486 as a router or behind your existing broadband router.

If you will be using the HandyTone as a router connect your broadband connection (such as cable modem or DSL modem) to the WAN port on the HandyTone. Connect your computer or Ethernet hub to the LAN port on the HandyTone. For more detailed instructions please refer to the HandyTone manual.

If you will be using the HandyTone behind your existing broadband router connect the WAN port on the HandyTone to your router or LAN. For more detailed instructions please refer to the HandyTone manual.

After connecting the network cables, connect your phone to the HandyTone. Finally plug the supplied power cable into the HandyTone.
STEP 2

Wait 60 seconds after plugging your HandyTone in.
STEP 3

Pick up the phone connected to the HandyTone and dial the * key on your phone 3 times.
STEP 4

Have a pen and paper ready. You will hear a message - "Enter a menu option", then enter 0 2 on your phone. You will now hear a message giving you the IP address of your HandyTone such as - "192.168.001.010" write this number down.
STEP 5

Open a web browser on your computer such as Internet Explorer and enter the IP address you heard in step 4 as the address (I.E. where you would normally enter www.yahoo.com).
Please note: some browsers will require you to remove leading zero's ( 0 's ) in the IP address. For example if you heard "192.168.001.010" you should change this to "192.168.1.10".
STEP 6

You should now see a page that looks like this:



STEP 7

Enter the password for the HandyTone in the password field. The default administrator password for the HandyTone is "admin" (without quotes).
STEP 8

After entering the password you should see a screen that looks roughly like this:



STEP 9

Now fill all the fields on the form as shown in this picture.
Note that in the first section at the top you will need to fill the following fields as indicated:

Menu ItemSetting
Admin Password:Leave this field blank to keep current password.
SIP Server:Enter callcentric.com in this field.
Outbound Proxy:Enter callcentric.com in this field.
SIP User ID:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Authenticate ID:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Authenticate Password:Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
Name:Enter your name in this field

Note that at the bottom of the page you will need to fill the following fields as indicated:
FXS Impedance:Select your closest country. Typically 600 Ohm (North America) will work.
Caller ID Scheme:Select your closest country. Typically Bellcore (North America) will work.
Onhook Voltage:Typically 24V will work.
WAN Side HTTP Access:Typically for security reasons you should choose NO for this setting to prevent someone from changing your configuration
PSTN Access Code:The default is *00 you may wish to change this.

Click here to see detailed screenshot of configuration

STEP 10

After filling in the fields as directed click the Update button at the bottom of the page.



STEP 11

You will now be taken to a page that looks like the picture below. Click "BASIC SETTINGS" link listed at the top of the page.



STEP 12

You should now see a page that looks like the picture below. Set the Time Zone and Daylight Savings Time to reflect your time zone. After you are done, click the Update button at the bottom of the page.



STEP 13

You will now be taken to a page that looks like the picture below. Click "BASIC SETTINGS" link listed at the top of the page.



STEP 14

On the Basic Settings page click the "Reboot" button

Click to see screenshot

STEP 15

Your HandyTone will reboot after you click the reboot button. Please wait at least 90 seconds for the unit to finish rebooting. Once the unit has finished rebooting you should no longer see the light on top of the HandyTone blinking red. If the light is no longer blinking red then your unit is configured and ready to make calls, please continue to the next step.

If the light on the top of the HandyTone is still blinking red, please wait 2 minutes and then unplug the power, wait 10 seconds and plug it back in. If after another 2 minutes the light continues to blink red please verify that the settings you entered into the HandyTone in step 9 through 12 are correct, and that your internet connection is currently up and running.
STEP 16

That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).