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Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk 14
Asterisk Admin GUI v2.11
Asterisk Admin GUI v12
Asterisk Admin GUI v13
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream DP750/720
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP1760
Grandstream GXP1782
Grandstream GXP2110
Grandstream GXP2130
Grandstream GXP2140
Grandstream GXP2160
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream Wave
Htek UC803
Htek UC860
Htek UC924
Htek UC926
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
Linphone Desktop
Linphone Mobile
Linphone Mobile (v.3.2.3)
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
Unidata ICW1000G
Uniden EXP1240
UTStarcom F3000
Vodia PBX
VTech VCS754
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink T41S
Yealink T42G
Yealink T42S
Yealink T46G
Yealink T46S
Yealink T48S
Yealink W52P
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
Callcentric iPhone App

Callcentric iPhone Callback and SMS AppFully revamped for 2018, our Callentric iPhone App now supports SMS and we've also expanded the functionality for our popular Click2Dial Feature.

Below is a comprehensive setup guide detailing everything you need to know to get started. If you'd first like to learn more about the general features/benefits of our app, please click here.


Download On The App Store
Getting started
To use the Callcentric iPhone App you need to have an active account with our service. If you do not already have an account, you can create one here.

To download our App, please go to the App Store.

Below are some links to help you get started:

Opening an account
SMS Access Plans
Inbound Calling Plans
SMS FAQ


Using SMS with the Callcentric iPhone App
Now that we've covered the basics, let's go ahead and configure the SMS Feature on your iPhone!

Step 1 Ordering your SMS Access Plan and SMS Numbers

To use SMS with our service you'll need to have:
SMS Access Plan
US/Canada Phone Number

Step 2 Configure your SMS Settings in the App

Configuring SMS in our App is easy and can be done entirely from the Settings screen.

Confirm the SMS Feature is active on your device by making sure the Enable On Device toggle is in the On position.



Enable SMS by tapping SMS Numbers. On this page you will see your SMS Ready numbers. Select either Enable on this device or Enable on account and on this device for each number you'd like to use with our app and then tap Save.

   

Note: If you don't see any numbers listed on the SMS Phone Numbers screen, this means you don't have any active numbers on your account that can be enabled to use with SMS. You can order a US/Canada Number here.

Step 3 Wait for the service to activate

Wait for about an hour for the SMS to kick in for your phone number before trying to send or receive a message.



THAT'S IT! YOU'RE READY TO GO!!!


For further information regarding our SMS Services, please refer to the following FAQs:

iPhone App Overview
Basic Functionality
Billing & Reporting


Configuring and using Click2Dial
With our Click2Dial call bridging feature you can use your Callcentric Account to place calls from any phone. Configuring Click2Dial is easy, just follow the 3 steps below!

Step 1 Set your Callback Number

The Callback Number is the number that we will bridge your calls from. The way Click2Dial works is our system calls you on the Callback Number you define and when you answer you are automatically connected to the number you dialed on the Keypad in the app.

From the Settings screen, select Callback Number. On the Callback Numbers page enter the number(s) you want to bridge your calls from (iPhone, hotel room, office phone, etc).

   

Step 2 Select your CallerID

This is the number that will be sent on outbound calls placed through the app. You can use any of your existing Callcentric DIDs or verified third-party numbers for Outbound Caller ID.

From the Settings screen, select Caller ID. On the Caller ID screen select the number you want to use and tap Save.



Step 3 Place your call from the Keypad Screen

Go to the Keypad Screen, dial the number you want to reach, and tap Initiate Callback to place your call!