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Supported devices
3CX
Asterisk
Callcentric Softphone
Cisco ATA 186/188
D-Link DVG-1402S
freePBX / trixbox
Grandstream HandyTone 286
Grandstream HandyTone 486
Innomedia SIP MTA-6328
Linksys PAP2
NCH Axon PBX
NCH Express Talk
pbxnsip
Snom 1xx/2xx/3xx
Sinoco SGW-2200
SJphone
Telco AC-211
Twinkle
U4EA Fusion 200/400
Windows Messenger
X-Lite / X-Pro / eyeBeam
Other Linksys/Sipura products
Generic / Other Device
DID based routing with Asterisk and trixbox / freePBX
Twinkle

GENERAL INFORMATION
Twinkle is a GPL based softphone for the linux operating system. Twinkle supports many of the features provided by Callcentric except for call transfer. The software is very easy to use and yet provides a variety of configuration options that many power users would find necessary. Twinkle supports various codecs, of which we are only interested in PCMU/G.711u for use with Callcentric, as well as DTMF signaling under RFC2833.

DISCLAIMER: We do not provide installation instructions for this software and assume that you have already installed it on your OS. If you require further installing instructions please visit the Twinkle page. Additionally it should be noted that call transfer will not work with Twinkle and Callcentric since we do not support the REFER SIP transfer method.


RESOURCES
Twinkle Home Page
Twinkle Download Page

Twinkle Support Page
Twinkle FAQ


Configuring Twinkle version 1.0.1
The configuration information below is based on Twinkle version 1.0.1 (May 2007) running on Ubuntu Feisty 7.04 (x86). A newer version of Twinkle, version 1.1, has also been tested and confirmed to work.

After properly installing Twinkle on your linux machine you will be able to add Callcentric as a SIP provider. You may follow the instructions below to configure Twinkle to work with the Callcentric service.

We recommend that you read each step through in its entirety before performing the action indicated in the step.
STEP 1a Open Twinkle. If this is your first time runnning Twinkle you will be prompted with a message stating Before you can use Twinkle you must create a user profile. Click OK to create a new profile. Once done move on to STEP 2.



STEP 1b If you have other profiles already configured you will need to click File from the menu at the top of the application. Then click Change user.... Once the profle screen is displayed please move on to STEP 2 below.



STEP 2 Click on the Wizard button in order to create your new Callcentric profile. In the next window enter callcentric as the profile name and click OK.



STEP 3 You will then be given the opportunity to configure your account settings. Fill in the fields with the information below:

SIP Service Provider:Other
Your Name:Enter your name in this field
User name:Enter your Callcentric number here (your Callcentric number starts with 1777 and has an additional 7 digits)
Domain:callcentric.com
Authentication user name:Enter your Callcentric number here (your Callcentric number starts with 1777 and has an additional 7 digits)
Password:Enter your SIP Password here. Your SIP password is the same password you create when you sign up for you Callcentric account. Optionally you may change it in your preferences.
SIP proxy:callcentric.com
STUN server:Leave this field empty as you do not need a STUN server with the Callcentric service




STEP 4 If this is your first time configuring an account in Twinkle you will then be given the opportunity to adjust your system settings for this software. If this is your first time configuring Twinkle then you may configure your settings according to your desired preferences. Once done confirm your settings to save them.

STEP 5 This is the last configuration step of this guide. Here you will configure additional settings specific to your Callcentric account which will enable you to eliminate potential problems which may occur. To do this choose Edit from the application menu and perform the following. Once done click OK to save your changes.

Under RTP audio
Leave G.711 u-law as the only item under Active codecs



Set DTMF transpport to RFC 2833



Under SIP Protocol
Check MAX-Forwards header is mandatory
Uncheck Put registration expiry time in contact header
Uncheck Allow redirection



STEP 6

That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).


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