snom ONE is a Windows and Linux based software PBX offering all the advanced features of a full featured PBX including calling queues, auto attendants, call forwarding, parking and more. The snom ONE PBX requires a free or paid license to operate. Therefore users will need to obtain a license, either directly from the snom ONE website or a reseller.
This setup guide is intended to show the most basic configuration of the snom ONE PBX. For more advanced configurations and features you can combine the basics included in this guide along with the snom ONE documentation.
Please note that Callcentric is not responsible for preventing unwanted physical or remote access your IP PBX. If your IP PBX is compromised then you will be responsible for any damage caused.
Please be sure to read this guide regarding securing your IP PBX solution.
Here we will configure snom ONE through the web interface to properly route both incoming and outgoing calls to and from Callcentric.
The information presented in this document is based on version 4.2.0.3950 (Win32) of the snom ONE software. This guide assumes that you have installed snom ONE and that the snom ONE install steps were completed properly, including obtaining the proper license. This guide also assumes that you have administrative access to the snom ONE administration interface.
We recommend that you read each step through in its entirety before performing the action indicated in the step.
Step 1
Adding a new Domain
If you haven't already please follow this step to add a new domain to your snom ONE PBX. Otherwise you may skip this step.
Login to the snom ONE administrative interface
Select Domains from the top of page
Select Create from the sub menu
Read the instructions for adding a new domain
Enter localhost in the Primary Name field
Enter localhost in the Alias Names field
Click Create to create a new domain
Step 1B
Selecting the domain
Now you will need to select the domain you wish to configure. Note that your amount of users may differ from the number shown below.
Click Domains from the top of the page
Select the domain you wish to edit. In this case please select localhost from the Domains list
Step 2
Trunk Configuration
In the context of this guide a trunk is used to route calls to or from your snom ONE PBX and Callcentric
Select Trunks from the navigation options. You will either be shown a list of trunks you have already configured or an empty list of trunks
Scroll to New Trunk and Enter callcentric into the Name field
Select SIP Registration as the value for Type
Click Create
When the page reloads click on the edit icon next to the trunk you wish to edit, in this case the callcentric trunk.
Enter the following information in the appropriate fields:
State:
Enable
Display Name:
1777MYCCID
Account:
1777MYCCID
Domain:
callcentric.com
Username:
1777MYCCID
Password:
Your SIP password
Proxy Address:
callcentric.com
Override Codec Preference:
G.711U, G.711A, G.729A
Proposed Duration (s):
60
Remote Party/Private Indication:
Remote-Party-ID
Send call to extension:
!([0-9]*)!\1!t!10
*Where 10 can be any extension of your choice
Step 3
Configure Dial Plans
Here we will add a default dial plan for the localhost domain if there is no default dial plan.
Note: Currently in order to send star (*)/feature code numbers to Callcentric you will have to use an outside line qualifier. Here we use 9. We also use 9 to send any call to Callcentric:
Select Dial Plans from the navigation menu
Add a new dial plan and call it callcentric
Click Create. The page will then reload
Click on the edit icon next to the callcentric dial plan to edit it
Enter the following dial plan
Pref
Trunk
Pattern
Replacement
110
callcentric
9*
100
callcentric
9(\*)([0-9]*).*
\1\2
Step 4
Add an Account/Extension for calling
An extension in snom ONE is an account that provides a number which another UA (software or hardware used for calling) can connect to in order to make and receive calls.
*If you have already configured an extension then you may skip to editing the extension. Then in the next step (Inbound Call configuration) you may use your existing extension.
Select Accounts to add a new extension which will connect to your snom ONE server
Select Create on the top of the page to begin the process
Select Extension from the account type drop down box
Enter 10 for the first extension number
Enter First Extension in the Name field. Later you may enter a unique identifier of your choice
Enter your desired password in the SIP Pass field. You will use this password when configuring your desired UA later in order to connect to your snom ONE PBX
Enter an optional email address in the Email field for the person using this extension. Here we have left it blank
Click on Create on the bottom of the page to add your new extension to your snom ONE server
When the page reloads select Show List from the navigation
Click on the link next to the 10 extension, or your existing extension
Set the Dial Plan option to callcentric, which is the dial plan we created earlier
Click Save
Step 5
Configure and test UA
Choose your desired UA
Use the IP address or hostname for your snom ONE system along with 10 (the extension created earlier) as the username and the password for extension 10 to register to your PBX.
Step 6
That's it! You can now make a phone call.
You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you
can place a call to a traditional landline or mobile phone by dialing either: 1 + the area code and number for calls to the US Or 011 + the country code, area code, and number for calls worldwide
(you may also use 00 instead of 011).
