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Supported devices
3CX
Asterisk
Callcentric Softphone
Cisco ATA 186/188
D-Link DVG-1402S
freePBX / trixbox
Grandstream HandyTone 286
Grandstream HandyTone 486
Innomedia SIP MTA-6328
Linksys PAP2
NCH Axon PBX
NCH Express Talk
pbxnsip
Snom 1xx/2xx/3xx
Sinoco SGW-2200
SJphone
Telco AC-211
Twinkle
U4EA Fusion 200/400
Windows Messenger
X-Lite / X-Pro / eyeBeam
Other Linksys/Sipura products
Generic / Other Device
DID based routing with Asterisk and trixbox / freePBX
Snom 1xx/2xx/3xx

GENERAL INFORMATION
Information on Snom's VoIP telephone's is listed below

The Snom phone's product pages and user manuals can be found here.
The Snom phone's firmware updates can be found here.


CONFIGURING SNOM's PHONES
The instructions listed below are based on firmware release version 3.56m for the Snom 1xx/2xx series. If you are running a different software version or phone some menus and settings may be different. Some menus and settings may not apply to the specific Snom phone model you have.

These instructions are based on using the Snom's factory default configuration which is to obtain a dynamic IP address automatically from your router using DHCP, which is how most people have their routers configured. For information on configuring your Snom phone with a static IP address, please refer to the user manuals.

We recommend that you read each step through in its entirety before performing the action indicated in the step.

STEP 1

Connect your Snom phone's network Ethernet port to your router or hub/switch. Plug the supplied power cable into the phone.
STEP 2

Wait until the phone finishes booting; at which point you should see the date and time on the display.



STEP 3

Push the LEFT arrow on your phone's keypad until you see the "Information" menu. Press the soft button below IPAdr which is shown on the display



STEP 4

You will now see on the display the IP address of the phone, as shown below. Write down the IP address shown on your phone.



STEP 5

Open a web browser on your computer such as Internet Explorer and enter the IP address shown on your phone in step 4 as the address (I.E. where you would normally enter www.yahoo.com).
STEP 6

You should now see a page that looks like the image below. Click on the Line 1 option under "Setup" in the menu on the left side of the page.



STEP 7

On the "Line 1" page configure the settings at the top of the page as follows. See this picture for all other settings on the page.

Menu ItemSetting
Displayname:Enter your name in this field
Account:Enter your Callcentric number here (your Callcentric number starts with 1777 and has an additional 7 digits)
Password:Enter your SIP Password here. Your SIP password is the same password you create when you sign up for you Callcentric account. Optionally you may change it in your preferences.
Registrar:Enter callcentric.com in this field
Outbound Proxy:Enter callcentric.com in this field
STEP 8

After you have configured all settings on the "Line 1" page. Click the Save button at the bottom of the page.
STEP 9

Wait 20 seconds before continuing.
STEP 10

At this point your Snom phone should be registered with Callcentric's servers. You can verify your registration by clicking on the Line 1 menu item until you see "Ok" written next to "Status:" as shown below:



If you see "Ok" next to "Status:" continue to the next step.

If you do not see the Status as "Ok" wait 60 seconds and click the Line 1 menu again. If at this point you still do not see "Ok" next to status verify all settings entered in step 6 are correct, and that your internet connection is currently up and running. If after verifying all settings and your internet connection you are still having problems registering your phone, you should reset your Snom phone to its factory default configuration by going to the Advanced menu and clicking the Reset button on the bottom of the page; at this point you will need to start the configuration of your phone over from Step 1.
STEP 11

That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).


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