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Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk Admin GUI
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP2110
Grandstream GXP2160
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream Wave
HTek UC803
HTek UC926
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
LinPhone Desktop
LinPhone Mobile
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
UTStarcom F3000
Vodia PBX
VTech VCS754
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink W52P
Yealink T42G
Yealink T46G
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
Polycom SoundStation IP 5000
GENERAL INFORMATION
The SoundStation IP 5000 is an affordable conference phone from Polycom that is both reliable and powerful. The SoundStation IP 5000 features excellent HD sound quality, 7 ft microphone range, and many other useful features such as PoE Support (Power Over Ethernet).


RESOURCES
Website:
Manufacturer Homepage
Product Page

Help / Support
Product Manual


Configuring SoundStation IP 5000
Here we will configure the SoundStation IP 5000 through the web interface in order to register to Callcentric to allow you to place/receive calls. The information presented in this guide is based on Version UC-4.0.8 of the SoundStation IP 5000 firmware. If you are running a different firmware version some of the menu options and settings may be different.

This guide assumes that your SoundStation IP 5000 has a valid IP address and that you have administrative access to the web interface of the device. If you need assistance accessing the web interface for your SoundStation IP 5000 web administration pages, please refer to the SoundStation IP 5000 Administrator Manual.

We recommend that you read each step through in its entirety before performing the action(s) indicated within the step.
STEP 1 Logging into your device
Log into the SoundStation IP 5000 administrative interface by using the supplied default admin password (456)



STEP 2 Configuring your Callcentric account
From the top menu bar, select Settings, followed by the SIP subsection:



On this page, please use the settings detailed in the screen captures below. After you have finished entering these settings, click on the Save button to apply/save your settings:



Local SIP Port5060
Digitmap[2-9]11|0T|011xxx.T|1[2-9]xxxxxxxxx|[2-9]xxxxxxxxx|*xxx.|xxx.T|*75xx|**275*x.T
Digitmap Timeout3|3|3|3|3|3|3|3|3
(Outbound Proxy) Addresscallcentric.com
(Outbound Proxy) Port0
(Outbound Proxy) TransportUDPOnly
(Server 1) Addresscallcentric.com
(Server 1) Port0
(Server 1) TransportUDPOnly


Once you have saved the settings detailed above; from the top menu bar, select Settings, followed by the Lines subsection:



On this page, please use the settings detailed in the screen captures below. After you have finished entering these settings, click on the Save button to apply/save your settings:



Display NameYour Desired Name, or your 1777 number
AddressThis is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Authentication User IDThis is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Authentication PasswordEnter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
Third Party Name1777MYCCID, where 1777MYCCID is the 1777 number assigned to you by Callcentric
(Outbound Proxy) Addresscallcentric.com
(Outbound Proxy) Port0
(Outbound Proxy) TransportUDPOnly
(Server 1) Addresscallcentric.com
(Server 1) Port0
(Server 1) TransportUDPOnly
(Server 1) Expires3600
(Server 1) RegisterYes


STEP 3 Codec Configuration
Now we will configure the codecs you will use with the Callcentric services. From the top menu bar, select Settings, followed by the Audio Codec Priority subsection:



From the In Use column, please make sure that G.711Mu and G729AB are the only codecs selected. You may disable any additional codecs from this column by clicking on the Left arrow icon. Your codec selection should look similar to the screenshot below:



STEP 4 That's it! You can now make a phone call.
You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).