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Supported devices
ATA Adaptors
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Security considerations for Callcentric customers

3CX
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DID-Based Routing with Asterisk
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OBi1032

GENERAL INFORMATION
OBiHai 1032The OBi1032 is a 6 Line IP Phone solution from Obihai offering stable voice functionality, along with many other features. It comes with a full color screen and HD audio support.


RESOURCES
Websites:
OBihai web page

Help / Support:
OBihai support page
Manual and documentation

Please note that if you choose to use the tool below voluntarily that you would providing your login information to a third party. If you are aware of and accept this then you may follow the links below to asssit you with configuration. Otherwise you may move to Step 1 of this setup guide.

OBihai provides a Callcentric wizard on both the obihai.com and obitalk.com websites where Callcentric customers can easily input their Callcentric username and password, press Submit and start making calls.

A visual guide can be folowed by clicking here.
The obihai.com wizard is here.
The obitalk.com wizard can also be found in the Device Configuration area for your OBi - log-in to www.obitalk.com required.

If you have configured your device using any of the methods above DO NOT follow the instructions below. Instead please use the obitalk.com interface to manage your device.


Configuring the OBi1032
If you opt to configure the OBi1032 via its internal web page, the following information in this guide will assist you to do just that. These instructions are based on OBi1032 software version 5.0.0.1480; if you are running a different software version some menus and settings may be different. These instructions are also based on using the OBi1032 in its factory default configuration, which obtains a dynamic IP address automatically from your router using DHCP. For information on configuring your OBi1032 with a static IP address, please refer to the OBi1032 user manual.

In this guide we will go through configuring the OBi1032 in order to register to the Callcentric servers so that you will be able to place and receive calls using your Callcentric account. Before moving forward please ensure that you have properly added the device to your network by connecting it to your router or gateway. The device should be plugged in and the status lights should be green.

We recommend that you read each step through in its entirety before performing the action indicated in the step.

Note: This device supports many advanced options. Only the basic required ones are explored in this setup guide. If you need further help with any specific issue please let us know.
STEP 1 Logging into your device
First, pick up your IP phone's handset, and dial ***. When prompted with the message Device Configuration Menu, dial 1 to retrieve the current IP address of your IP phone.

You should be provided with the current IP address of your OBi1032 IP phone. If your IP is 0.0.0.0 please make sure that your device is properly connected to your network.

Once you have acquired your IP login to your device by using http://DEVICE_IP/. If this is your first time logging into your device you may be asked to enter a username and password. By default for admin login this should be:

  • User: admin
  • Password: admin

    If you do not have this information, then you will need to either factory reset the device or acquire this login information. Unfortunately we would not be able to provide support on this topic. You may however visit the OBihai support page for your specific device.

    Once logged in you should see a screen similar to the one below:



  • STEP 2 Disabling Provisioning
    If you will be using Obihai's prvisioning servers for other services please skip this step and go onto step 3!

    Since you are using this guide to configure your device we assume you do not wish to use Obihai's provisioning servers. If so please make sure to disable the provisioning information. We do this here because existing configurations may get overridden by automatic firmware updates... etc.

    System Management > Auto Provisioning

    Uncheck the following options under the Default column header and click Submit on the bottom and make sure the values are as follows:

    ITSP Provisioning
    Parameter nameValue
    MethodDisabled

    OBiTALK Provisioning
    Parameter nameValue
    MethodDisabled




    STEP 3 Configuring your Callcentric account
    We will configure your Callcentric account on the desired Service Provider and Voice Services profile. Please select the matching profiles (A = 1, B = 2), ITSP Profile/SP Service, and enable/set the following options:



    Service Providers > ITSP Profile > SIP
    Uncheck the following under the Default column header and click the Submit on the bottom and make sure the values are as follows:

    Parameter nameValue
    SignalingProtocolSIP
    DTMFMethodRFC2833
    DigitMap(*xx.|**275*x.|[3469]11|1xxxxxxxxxx|<1>[2-9]xxxxxxxxx|011xx.|xx.|(Mipd)|[^*#]@@.)


    Service Providers > ITSP Profile > SIP

    Uncheck the following options under the Default column header and click the Submit on the bottom and make sure the values are as follows:



    Parameter nameValue
    ProxyServercallcentric.com
    DTMFMethodUDP
    RegistrarServercallcentric.com
    UserAgentDomaincallcentric.com
    OutboundProxycallcentric.com
    RegistrationPeriod60
    RegisterExpires120
    X_ProxyServerRedundancyChecked
    X_DnsSrvAutoPrefixChecked


    Next we will configure your Voice Services information by entering your username and password.

    Voice Services > SP Service

    Uncheck the following under the Default column header and click the Submit on the bottom and make sure the values are as follows:



    Parameter nameValue
    X_InboundCallRoute{>1777MYCCID:ph} or {>1777MYCCIDEXT:ph} Where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

    For example: 17770001234101 would register to extension 101 on account 17770001234.

    Example: If you were assigned the 1777 number 17770001234, please use {>17770001234:ph} on this field.
    X_KeepAliveEnableChecked
    X_KeepAliveExpires120
    AuthUserNameThis is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to. For example: 17770001234101 would register to extension 101 on account 17770001234.

    You cannot register to your account using only the extension number.
    AuthPasswordEnter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
    MWIEnableChecked
    X_VMWIEnableChecked


    Once you have saved your changes you will want to click on the Reboot button at the top right of the page to reboot your device and allow it to register to your Callcentric account.

    Once the device has rebooted you will see that your configured Profile has been registered properly.

    STEP 4 That's it! You can now make a phone call.
    You can make test calls to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
    1 + the area code and number for calls to the US
    Or
    011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).