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Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP Conference Phones
IP PBX Software/Hardware
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CX Version 12.5
3CX Version 15
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk Admin GUI
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream GXP1450
Grandstream GXP1620
Grandstream GXP1625
Grandstream GXP2110
Grandstream GXP2160
Grandstream GXP2200
Grandstream GXV3140
Grandstream GXV3240
Grandstream GXV3275
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Grandstream Wave
HTek UC803
HTek UC926
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
LinPhone Desktop
LinPhone Mobile
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100/110
OBi200/202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
Polycom SoundStation IP 5000
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
UTStarcom F3000
Vodia PBX
VTech VCS754
VTech VSP600
VTech VSP725
VTech VSP726
VTech VSP735
VTech VSP736
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink W52P
Yealink T42G
Yealink T46G
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
Ekiga

GENERAL INFORMATION
Ekiga is an open source sofphone for the Linux, and other similar, operating systems. Originally known as GnomeMeeting this software offers the user a simple, easy to use interface with many features already built in.

The setup information below is based on Ekiga version 2.0.12 running on Ubuntu 8.04 (x86) Hardy Heron; although most other older and newer version should look very similar.


RESOURCES
Websites:
Ekiga homepage
Ekiga download page

Help / Support:
Ekiga Documentation


Configuring Ekiga
DISCLAIMER: We do not provide installation instructions for this software and assume that you have already installed it on your OS. If you require further installation instructions please visit the Ekiga homepage.
STEP 1 Accessing the configuration menu
Please open the Ekiga application. Once the application has launched you should see a screen similar to the one below.



STEP 2 Adding an account
From menu bar click on Edit and click on Accounts. The following screen should appear.



Click the Add button in the Accounts window. This should bring up the Edit the Account Information window. Please use the following information, which should match the screenshot below:

Account Name:callcentric
Protocol:SIP
Registrar:callcentric.com
User:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Password:Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
Authentication Login:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Registration Timeout:3600




Click on OK to save your settings, you will be taken back to the Accounts screen.

STEP 3 Activating your Callcentric account
In the Accounts window select the checkbox for the account you just created. This should register your softphone to your account, as shown in the screenshot below:



Now click on the Close button to go back to the main interface.

STEP 4 Configuring extra settings
In this step we will configure the outbound proxy, DTMF and codec settings. From menu bar, click on Edit and select Preferences. From there, please navigate to Protocols and click on SIP Settings.

As indicated on the screenshot below, please set the following values:

Outbound Proxy:callcentric.com
Send DTMF as:RFC2833




Next navigate to the Codecs section followed by Audio Codecs. From there as shown on the screenshot below, please disable (uncheck) all codecs except for PCMU:



Click on Close to go back to the main interface.

STEP 5 That's it! You can now make a phone call.
You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).