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Supported devices
3CX
3CX Version 6
3CX VoIP Phone
Acrobits for iPhone
Asterisk (1.4 and 1.2)
Asterisk (1.6)
Callcentric Softphone
Cisco ATA 186/188
D-Link DVG-1402S
Ekiga
freePBX / trixbox
Grandstream HandyTone 286
Grandstream HandyTone 486
Innomedia SIP MTA-6328
Linksys PAP2
Linksys SPA3102
NCH Axon PBX
NCH Express Talk
Nokia E90
pbxnsip
pbxnsip Version 3
Polycom SoundPoint IP 601
Snom 1xx/2xx/3xx
Sinoco SGW-2200
SJphone
Telco AC-211
Twinkle
U4EA Fusion 200/400
Windows Messenger
UTStarcom F3000
X-Lite / X-Pro / eyeBeam
ZoIPer
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID based routing with Asterisk
DID based routing with trixbox / freePBX / pbxinaflash

Security considerations for Callcentric customers
Ekiga

GENERAL INFORMATION
Ekiga is an open source sofphone for the Linux, and other similar, operating systems. Originally known as GnomeMeeting this software offers the user a simple, easy to use interface with many features already built in.

The setup information below is based on Ekiga version 2.0.12 running on Ubuntu 8.04 (x86) Hardy Heron; although most other older and newer version should look very similar.


RESOURCES
Websites:
Ekiga homepage
Ekiga download page

Help / Support:
Ekiga support page


Configuring Ekiga
DISCLAIMER: We do not provide installation instructions for this software and assume that you have already installed it on your OS. If you require further installation instructions please visit the Ekiga homepage.
STEP 1 Accessing the configuration menu
Please open the Ekiga application. Once the application has launched you should see a screen similar to the one below.



STEP 2 Adding an account
From menu bar click on Edit and click on Accounts. The following screen should appear.



Click the Add button in the Accounts window. This should bring up the Edit the Account Information window. Please use the following information, which should match the screenshot below:

Account Name:callcentric
Protocol:SIP
Registrar:callcentric.com
User:Enter your Callcentric number here (your Callcentric number starts with 1777 and has an additional 7 digits)
Password:Enter your SIP Password here. Your SIP password is the same password you create when you sign up for you Callcentric account. Optionally you may change it in your preferences: click here
Authentication Login:Enter your Callcentric number here (your Callcentric number starts with 1777 and has an additional 7 digits)
Registration Timeout:3600




Click on OK to save your settings, you will be taken back to the Accounts screen.

STEP 3 Activating your Callcentric account
In the Accounts window select the checkbox for the account you just created. This should register your softphone to your account, as shown in the screenshot below:



Now click on the Close button to go back to the main interface.

STEP 4 Configuring extra settings
In this step we will configure the outbound proxy, DTMF and codec settings. From menu bar, click on Edit and select Preferences. From there, please navigate to Protocols and click on SIP Settings.

As indicated on the screenshot below, please set the following values:

Outbound Proxy:callcentric.com
Send DTMF as:RFC2833




Next navigate to the Codecs section followed by Audio Codecs. From there as shown on the screenshot below, please disable (uncheck) all codecs except for PCMU:



Click on Close to go back to the main interface.

STEP 5 That's it! You can now make a phone call.
You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).



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