Supported devices
ATA Adaptors
IP Phones
Cordless DECT IP Phones
IP PBX Software
Desktop Softphones
Mobile Softphones

Security considerations for Callcentric customers

3CX
3CX Version 6
3CX Version 12
3CXPhone (for Windows)
3CXPhone (Mobile)
Aastra 6753i
Acrobits/Groundwire for iPhone
Android SIP Client
Apivio MWP1100
Asterisk 1.4 and 1.2
Asterisk 1.6
Asterisk 1.6.2, 1.8, and 10
Asterisk Admin GUI
Bria Desktop
Bria Mobile
Callcentric Android App
Callcentric iPhone App
Callcentric Softphone
Cisco ATA 186/188
Cisco SPA112/SPA122
CloudTC Glass 1000
CSipSimple
D-Link DVG-1402S
Ekiga
Elastix
Gigaset A510 IP
Gigaset C610A IP
Gigaset DX800A
Grandstream DP715/710
Grandstream GXP1450
Grandstream GXP2110
Grandstream GXP2200
Grandstream GXV3140
Grandstream HandyTone 286
Grandstream HandyTone 486
Grandstream HandyTone 702
Innomedia SIP MTA-6328
Jitsi
Linksys PAP2
Linksys SPA3102
LinPhone Desktop
LinPhone Mobile
NCH Axon PBX
NCH Express Talk
Nokia E90
Obihai
OBi100
OBi202
OBi1032
pbx-in-a-flash
pbxnsip
pbxnsip Version 3
PhonerLite
Polycom SoundPoint IP 601
snom 1xx/2xx/3xx
snom 820
snom M9
snom ONE
SFLphone
SJphone
Telco AC-211
trixbox / Elastix / pbx-in-a-flash
Twinkle
Windows Messenger
UTStarcom F3000
X-Lite / X-Pro / eyeBeam
Yealink T32G
Yealink W52P
Yealink T46G
Yeastar MyPBX U100
ZoIPer
ZoIPer 3.2
ZoIPer Mobile
Zoom 5801
Other Linksys/Sipura products
Generic / Other Device

DID-Based Routing with Asterisk
DID-Based Routing with trixbox / Asterisk Admin GUI / Elastix / PBX-in-a-Flash
Cisco SPA112/SPA122

GENERAL INFORMATION
Cisco's SPA112 (SPA1XX) series of products are the successors to the popular PAP2 and PAP2T line of adapters. These telephone adapters are reliable and work with the Callcentric service when placed behind your broadband internet router.

RESOURCES
Websites:
SPA112 product page
SPA122 product page

Help / Support:
Cisco Voice gateways and ATA support page


Configuring the SPA112/SPA122
These instructions are based on SPA112 / SPA122 software version 1.1.0(011); if you are running a different software version some menus and settings may be different.

We recommend that you read each step through in its entirety before performing the action indicated in the step.

STEP 1

Connect your device's power and ethernet cables.

For users with the SPA112:
Connect your router with the supplied Ethernet network cable to the SPA112's internet port. Now connect your phone to the SPA112's Phone 1 port. Finally plug the supplied power cable into the SPA112.

For users with the SPA122:
Connect your router with the supplied Ethernet network cable to the SPA122's Internet port. Temporarily connect your computer to the SPA122's Ethernet port using a Ethernet network cable (this is necessary as the SPA122 will not allow you to access the web configuration interface without changing the default web password). Now connect your phone to the SPA122's Phone 1 port. Finally plug the supplied power cable into the SPA122.

STEP 2

Wait 60 seconds after plugging your SPA112/SPA122 in.

Pick up the phone connected to the SPA112/SPA122 and dial the * key on your phone 4 times.

For users with the SPA112:
Have a pen and paper ready. You will hear a message - Enter a menu option, then enter 1 1 0 on your phone. You will now hear a message giving you the IP address of your SPA112 such as - "192.168.001.010" and write this number down.

For users with the SPA122:
Have a pen and paper ready. You will hear a message - Enter a menu option, then enter 2 1 0 on your phone. You will now hear a message giving you the IP address of your SPA122 such as - "192.168.001.010" and write this number down.

STEP 3

Open a web browser on your computer such as Firefox or Chrome and enter the IP address you heard in step 4 as the address (I.E. where you would normally enter www.yahoo.com).

Please note: some browsers will require you to remove leading zero's ( 0 's ) in the IP address. For example if you heard "192.168.001.010" you should change this to "192.168.1.10".

You should now see a page that looks like this:



Enter the default credentials in the appropriate fields. For the SPA112/SPA122 please specify "admin" as the username, and "admin" as the password (without quotes).

STEP 4

After entering the password you should see a screen that looks similar to the one below:



Click on Network Setup in the top menu bar, and click on the Internet Settings link on the left side navigation bar and configure your settings accordingly (as shown below):



Please use the following settings:

Menu ItemSetting
DNS Server Order:Manual-DHCP
Primary DNS:208.67.222.222
Secondary DNS:208.67.220.220


Once you have made your changes click on the Submit button to save your changes.

STEP 5

Next, click on the Time settings link on the side navigation bar and configure your settings accordingly (as shown below):



Menu ItemSetting
Time Zone:Select your specific time zone
Time Server Address:Manual, time.nist.gov


Click the Submit button to save your changes.

STEP 6

Now, click on Voice on the top menu bar, and click on the SIP link on the side navigation bar and configure your settings accordingly (as shown below):



Menu ItemSetting
RTP Packet Size:0.020
G729a Codec Name:G729
G729b Codec Name:G729


Click the Submit button to save your changes.

STEP 7

We will now configure your Callcentric credentials. To do this click on the Line 1 link on the side navigation bar and configure your settings accordingly (as shown below):



Menu ItemSetting
NAT Mapping Enable:Yes
NAT Keep Alive Enable: Yes
Proxy:callcentric.com
Outbound Proxy:callcentric.com
Register Expires:60
Use DNS SRV:Yes
DNS SRV Auto Prefix:Yes
User ID:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Password:Enter your extension SIP Password here. Your extension SIP password is the password you created for the extension you are trying to use. You may edit the SIP password you wish to use in by logging into your My Callcentric account and clicking on the Extension menu link and then modifying the appropriate extension.
Auth ID:This is either the default extension 1777MYCCID OR 1777MYCCIDEXT, where 1777MYCCID is the 1777 number assigned to you by Callcentric and EXT is the three digit extension you are trying to register this UA to.

For example: 17770001234101 would register to extension 101 on account 17770001234.

You cannot register to your account using only the extension number.
Use Auth ID:Yes
Preferred Codec:G729a
Second Preferred Codec:G711u
Dial Plan:(*xxx|*75xx|[49]11|0|00|1xxx[2-9]xxxxxxS0|xxxxxxxxxxxx.|**275*x.)


After you have configured your line settings click the Submit button to save your changes.

STEP 8

That's it! You can now make a phone call.

You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you can place a call to a traditional landline or mobile phone by dialing either:
1 + the area code and number for calls to the US
Or
011 + the country code, area code, and number for calls worldwide (you may also use 00 instead of 011).