Counterpath products several VoIP related products for both consumer and business usage. Clients may enjoy the simplicity and use of the X-Lite softphone. For those requiring more features for use in a business environment the Bria softphone may be an option. The Bria softphone is available for both desktop (Windows, OSX and Linux) and mobile platforms (Android and iPhone/iPad) as of this time. Note that this is a paid product and pricing can be found on the Counterpath website.
This guide is based on Bria 3 version 3.2.2 build 63091 for Mac OSX. Similar versions should look the same.
You will need a licensed version of Bria. If your version is not licensed then you will not be able to follow this guide. We recommend that you read each step through in its entirety before performing the action indicated in the step.
Step 1
Launching Bria
Launch Bria using the shortcut either on your desktop, your start/applications menu, or your applications folder.
* If this is your first time launching Bria please choose the No login required option and enter your license.
You should now be taken to the Bria softphone's main window:
We will now need to access the account configuration menu.
For OSX you can click on the Bria menu at the top left of the screen. Then click on Preferences and Accounts to gain access to the accounts window.
For windows please click on the Softphone menu at the top left of the application. Then click on Account Settings to enter the account configuration dialog.
Step 2
Configuring your Callcentric account
After you have accessed the account configuration interface you will see a window with tabs across the top. Click on the plus button at the bottom of the Accounts tab to add a New SIP account. Please use the information below to configure your Callcentric account.
Within the Account tab fill in the fields as explained below:
Account
Account name: Callcentric or your desired name
User Details
User ID:
Enter your Callcentric number here (your Callcentric number starts with 1777 and has an additional 7 digits)
Domain:
callcentric.com
Password:
Enter your SIP Password here. Your SIP password is the same password you create when you sign up for you Callcentric account. Optionally you may change it in your preferences.
Display Name:
Blank or your name
Authorization name:
Enter your Callcentric number here (your Callcentric number starts with 1777 and has an additional 7 digits)
Domain Proxy
Register with domain and receive calls:
Checked
Send outbound via:
Select Domain
The dialing plan should be left as its default which is: #1\a\a.T;match=1;prestrip=2;
Your configuration should look similar to the one shown in the picture below:
Step 3
Configuring extra settings
Here we will configure options related to your network. For users who wish to use video this may be possible however both calling ends MUST support the same codec. In other words please make sure that at least H263 is enabled in your video codecs configuration.
Please make sure that the following options are configured:
Under Topology:
Firewall traversal method: None (use my local IP address)
Under Advanced:
Register Settings
Register every:
3600 seconds
Minimum time:
20 seconds
Maximum time:
1800 seconds
Advanced Options
Send SIP keep-alives:
Checked
Use rport:
Checked
Click OK to save your settings and go back to the main phone screen. You should now be registered to your Callcentric account and should show as being Available:
Step 4
That's it! You can now make a phone call.
You can make a test call to 17771234567, or if you are signed up for one of Callcentric's rate plans you
can place a call to a traditional landline or mobile phone by dialing either: 1 + the area code and number for calls to the US Or 011 + the country code, area code, and number for calls worldwide
(you may also use 00 instead of 011).
