| Frequently Asked Questions |
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| Troubleshooting |
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| Do you provide support via telephone or fax? |
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At this time Callcentric only provides support via email and through our trouble ticketing system. If you really need to speak with someone on the telephone simply open a trouble ticket and explain your request, as well as include a telephone number and the best times (8AM - 5PM EST) to reach you. Someone from our support staff will contact you as soon as they can.
*Please note that this should be done for issues which absolutely require telephone support as most of your questions can be handled in a more timely fashion through our trouble ticketing system. |
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