What is a registration and why am I not registered?
When logged into your My Callcentric account you may see a message on the left side of the page stating one of the following:
Your phone is registered
Your phone is not registered
Registration in this case simply means that you have setup a UA (User Agent), software or hardware, to connect to the Callcentric servers in order to place and/or recieve calls.
Please note that you DO NOT need to be registered to your Callcentric account if you will strictly be using the calling card feature or call forwarding.
If you wish to use software or hardware you will need to configure your UA to properly communicate with our servers. You will want to visit our setup guide page to assist you.
For more help relating to registration issues please view the information below: