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Troubleshooting

I keep getting a wrong number error message; am I doing something wrong?

Most likely you are dialing an international number in the wrong format. The proper rules for dialing through Callcentric are as follows:

US / Canada / Countries located within country code one (1): 1 + area code + number.

For international calls : 011 + country code + city/area code + number (you may also use 00 instead of 011).