F.A.Q.
911 - Emergency Services
Billing
Caller ID and CNAM
Compatibility
Faxing
Features
General
Local Number Portability
Tollfree Number Portability
Online Account Management
PayPal
Phone Numbers
Products & Services
Rate Plans
Security
Setup
Signup & Login
Troubleshooting


SEARCH THE FAQ
Search:
Troubleshooting

I am unable to make or receive calls using XTen X-Pro, what's wrong?
There is a known problem with X-Pro (at least within version: build 1082) which can be solved by doing the following
  1. Open the Menu by clicking on the icon to the right of the "Clear" button

  2. Select "Advanced System Settings"

  3. Select "SIP Settings"

  4. 4. Change the "Reregister Proxy(s):" setting to 30 (it is normally set to 1800)

This should solve this common problem with X-Pro.