| Frequently Asked Questions |
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| Troubleshooting |
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| How can I check the ping or latency from myself to Callcentric? |
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Callcentric only allows pinging to a specific address within our network. To check the latency from yourself to Callcentric you may ping the following address:
ping.callcentric.com
In Microsoft Windows you can ping by following these steps:
- Click the START menu
- Select "Run..." to get to the DOS prompt
- Within the run window enter "command", without quotes, and click the OK button
- A new window will open. At the prompt type "ping ping.callcentric.com", without quotes, and hit the ENTER key
You should now get something like this:
Pinging ping.callcentric.com [204.11.192.10] with 32 bytes of data:
Reply from 204.11.192.10: bytes=32 time=20ms TTL=62
Reply from 204.11.192.10: bytes=32 time=20ms TTL=62
Reply from 204.11.192.10: bytes=32 time=20ms TTL=62
Reply from 204.11.192.10: bytes=32 time=20ms TTL=62
Ping statistics for 204.11.192.10:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 20ms, Maximum = 20ms, Average = 20ms
*Note that your latency will differ from the 20ms shown above |
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