| Frequently Asked Questions |
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| Caller ID and CNAM |
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| Does incoming CNAM override the entries in my Callcentric phonebook? |
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If the number calling you is already entered in your Callcentric phonebook then the CNAM entry for that number will not be delivered to you. Instead the value in your Callcentric phonebook will be sent on the inbound call.
So for example if CNAM is displaying "Jane Smith" for the number 1-212-555-0100; if you enter this number into your Phone Book with the name "Mom", "Mom" will appear as the Caller ID Name for incoming calls from 1-212-555-0100. |
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