| Frequently Asked Questions |
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| Caller ID and CNAM |
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| Does Callcentric support inbound caller ID? |
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Yes Callcentric does support inbound caller ID. You will receive the incoming caller ID for the user calling you/incoming call as long as your user agent (UA) supports receiving caller IDs.
NOTE: Callcentric does not support or guarantee the delivery of international caller ID. If you are able to receive international caller IDs for some time and then are suddenly not able to then there is nothing we can do in this scenario.
In general this ability to receive international caller IDs is usually because of equipment configuration/policies on the carrier side. The carrier may at anytime decide to upgrade their equipment removing these abilities, which are not guaranteed in any way, or may change their policies, to prevent delivery of this information.
In short there is nothing we can do to guarantee or provide the delivery of incoming international caller IDs. |
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