| Frequently Asked Questions |
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| Billing |
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| How do I send Callcentric a Wire Transfer? |
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If you wish to send Callcentric a Bank Wire Transfer you may do so, however we process Wire Transfers manually so there will be a delay in posting the funds to your account balance after we receive them.
Please note that we will deduct $20.00 from the amount received to cover our banks wire fees. If you send $500.00 or more we will waive the $20.00 wire fee.
To send a Wire Transfer to Callcentric please do the following:
1. Open a trouble ticket on your account requesting our banks wire transfer details if you do not have the details already.
2. After the wire has been sent please open a trouble ticket on the account you would like the funds credited to including the following information:
A. Date wire was sent
B. Amount of wire
C. The account name/company name wire was sent from
D. The bank name
E. Account number sent from
3. Once we receive your Trouble Ticket we will look for your wire and credit your account. Please note that wires generally take at least 1 full business day to clear when sent from the USA, and at least 2 full business days to clear when sent from outside the USA depending on the originating and intermediary banks. |
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