| Frequently Asked Questions |
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| Billing |
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| How are forwarded calls billed? |
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| Calls that are forwarded using the Call Treatments or DID forwarding feature will be billed at rates based on the Pay Per Call rate plan regardless of the rate plan you are on. Example: If you have selected the North America Unlimited calling plan on your account, and you are using Call Treatments or DID forwarding to forward all incoming calls to a number within the United States; all calls that are forwarded will be billed at the United States Domestic rate as listed under the Pay Per Call rate plan. |
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