| Frequently Asked Questions |
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| Phone Numbers |
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| How are incoming minutes charged on phone numbers products that have per minute fee? |
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For phone number products that have per-minute incoming rates the cost of the incoming call is deducted from your Callcentric account balance.
You must have funds in your Callcentric account balance in order to pay for and receive incoming calls if your phone number is billed at a per-minute rate.
You can add funds to your Callcentric account balance by logging into your account; and you may also want to enable auto-recharge using a credit or debit card to ensure you always have money available in your balance to pay for an incoming call. Auto recharge settings may be modified by logging into your account. |
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