| What are the limitations of using PayPal with Callcentric? |
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PayPal can be used to pay for Callcentric services in the same way a credit card can with one limitation:
Currently all re-occurring services (such as services with monthly fees) cannot be charged on a re-occurring basis with PayPal. This means that you will be able to buy a monthly service; however it cannot automatically renew via PayPal.
The solution to this is to modify your payment options https://www.callcentric.com/login/ to bill from your Callcentric balance first, then a credit card. You must then have enough funds in your balance to pay for the service every time it re-bills (such as monthly).
You can always add additional funds to your Callcentric balance using PayPal or a Credit Card to ensure you will have enough funds in the balance to pay for any re-occurring services such as monthly rate plans and other features.
You will also be reminded a few days before billing begins so that you can top-up your Callcentric balance to have funds available to renew your services. |
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| What is an eCheck and how does it affect my purchases with Callcentric? |
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Before using your PayPal account with Callcentric please be sure that you have set your PayPal preferences to do instant payments instead of eCheck payments.
The drawbacks of using eCheck with our services is:
1 - eCheck payments will require 3-4 business days to clear, and can actually take 7-9 business days for locations outside of the US.
2 - Until an eCheck payment clears the funds or services you paid for will not be available in your Callcentric account.
3 - The funds you transfer with an eCheck will not be available to you in your PayPal account nor will we have access to them until they clear.
You will be explicitly given the option to choose whether you wish to use eCheck or your PayPal balance/instant transfer when making a payment with PayPal so be sure to pay close attention to which one you choose
Once you understand the idea of an eCheck please make sure you want to use eCheck as your payment method so as to not incur disruptions to your Callcentric services. |
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