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Security

	Will Callcentric's employees ever ask me for one of my passwords?
	How can I be sure the website I am visiting is the real Callcentric website?
	Is it safe to enter my credit card information online?
	Is the My Callcentric website secure?

Will Callcentric's employees ever ask me for one of my passwords?

NO. Callcentric's employees will never ask you for any of your Callcentric passwords by phone, email, within trouble tickets, or in any other way.

DO NOT ever give any of your passwords to anyone.

If you have given any of your Callcentric passwords to anyone, or you believe your passwords have been compromised please contact support immediately.

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How can I be sure the website I am visiting is the real Callcentric website?

If you are suspicious that the website you are visiting is not the real Callcentric website (sometimes known as a "Spoof") you simply enter http://www.callcentric.com into your browser bar, instead of clicking on a link within another page or email you have received.

If you believe your passwords or other personal information have been compromised please contact support immediately.

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Is it safe to enter my credit card information online?

You can safely enter your entire credit card number and other personal information via our secure server, which encrypts all submitted information.

You can tell the server is secure by lock icon shown in the bottom of your browser window.

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Is the My Callcentric website secure?

Yes. The My Callcentric website including the login and all management pages are located on secure servers, and the communication between your computer and our servers is encrypted using SSL.

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