| What happens if I change my time zone? |
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| Changing your time zone will change the time for your voicemail messages, call made and received list, call history reports, as well as the time within some auto provisioned devices such as Grandstream, for the purposes of caller id time and date information. |
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| Can I order services online? |
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| Yes. Once you have signed up and logged into the account management portal you will be able to manage all aspects of your account including ordering additional services. |
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| What can I manage by logging into my account? |
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Here's a brief list of the things you can manage by logging into your account:
Contact Information
Name, Address, Telephone #, email addresses
Login/General information
Username and password for web access
Username and password for SIP device/software access
Forgotten password question and answer
Time zone
Calling Preferences
Caller ID to send
Do not disturb
Caller ID blocking
Call waiting
Anonymous call rejection
Voicemail Preferences
Voice mail timeout
Voice mail email alerts
Phonebook/directory
Phone book / Speed dial
Reports
Tracking of all inbound and outbound calls and voice mail received
View transactions
View bill statements
View call history
Products and Services
Rate plans ordering and modifications
Voice Mail ordering and modifications
Real phone number/DID ordering and modifications
Billing Settings
Auto recharge settings
Add funds to your balance
Add and remove credit cards
Rates
Download our rates in CSV format by clicking on the Rates link at the top of your My Callcentric account. |
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