| Frequently Asked Questions |
| |
|
|
| |
| General |
| |
| What is a User Agent (UA)? |
 |
A user agent is the software or hardware that you use for calling.
Software user agents (or softphones), such as the Counterpath X-Lite softphone, allow you to place calls using your computer, a microphone and headphones.
Hardware user agents are equipment that connect to your broadband internet connection (such as DSL or Cable) and let you place calls using a traditional telephone.
Please visit our support page for a list of devices (UA) we have tested with our services, as well as the individual setup guides for those UA. |
|
|
|
